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CALL CENTER
Almost every company uses call center related employees for customer service, outbound sales, inbound sales and fulfillment.
We save our customers thousands of dollars each day by performing this service for them at any level imaginable. Be it a highly targeted local campaign, calls to cover the entire nation or even a worldwide marketing effort, the highly educated, professionally trained representatives and management at Hitech IT Solutions’s state of the art facilities will handle the job beyond your expectations.



By utilizing our call centers to outsource your inbound and outbound telemarketing you save valuable time, equipment, facilities, management and capitol. We provide the personnel, marketing expertise, network and infrastructure thus freeing up our clients resources, to focus on their core business. All this at half the costs of developing and maintaining an in-house call center operation.

The philosophy behind Hitech IT Solutions’s Call Center services is specific, do what you do best and leave your distractions to us. By leaving your non-core business processes, such as call center activities to Hitech IT Solutions, businesses save precious management time and resources thus allowing focus, while building on core competencies.

 
Outbound Call Center Services:

Outbound Telemarketing * Mail Follow Up
Appointment Setting * Market Research
Lead Generation * Customer surveys and Loyalty programs
List Cleaning  * Product/Service Promotion
Fundraising * Collections
 

Value Added Services

>Integrated in all our Call Center Projects Hitech IT Solutions also provides several value added services including

Comprehensive daily reporting e-mailed directly to you that included all relevant    sales, marketing and activity data broken down by individual representative, team    and activity periods.


Interactive marketing and sales consultation with our experienced team. We work    directly with you to optimize your call center campaign from start to finish. Our    clients determine the level of communication desired as our team works with the    client in an ongoing basis to monitor and adjust their campaign as needed thus    maximizing the results and profitability.

Monthly Product, Sales and Marketing Analysis. Provided monthly by our call    center’s Director of Sales & Marketing, this comprehensive top level report details    all sales, marketing and product analysis learned on the project. We not only    analyze our call centers performance but also include all market feedback and    lessons learned specific to your company, industry, product and service. This    valuable consultation and analysis becomes the property of our client to utilize with    their own sales and management team on their overall marketing strategy.



Product ordering and fulfillment * In depth Customer Service Support
Client Database access  * Telephone Answering Service
Complete 800 Toll Free number Service  * Sweepstakes & Contests programs
Voice messaging services *Satisfaction Surveys
Inbound Telemarketing  * Payroll & Business Service
 
RECENT PROJECTS
 
 
 
 
 
 
 
 
 
 
 
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